Synthetic Faces

Frequently asked questions

Because each item is produced in very limited quantities, we do not accept returns or exchanges.

If your item arrives damaged or defective, please reach out to us within 7 days of delivery at syntheticfaces@gmail.com and we’ll make it right.

We currently are pre-sale only — that means your items are made to order.

Please allow 3–4 weeks for production and shipping. You’ll get a tracking email as soon as your order is on its way.

Thanks for your patience and support! Delivery times vary depending on your location.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.